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Summary

POSITION OVERVIEW

Reporting to the Marketing Manager, this position is the face of Tanger Outlets Cookstown and is responsible for providing a compelling shopping experience for our customers.  The Customer Service Representative is service driven and sales motivated; and works well in a dynamic, fast-paced, and evolving environment.

JOB DETAILS

  • Build relationships with customers and retailers as a Tanger Ambassador
  • Management and sale of TangerClub Memberships and gift cards
  • Open and close Shopper Services
  • Respond to customer and retailer inquiries
  • Management of lost and found
  • Management of wheelchair and stroller loans
  • Work cohesively with our CSR and management teams to position Tanger Outlets as a primary shopping destination.
  • Assist with event logistics
  • Other projects and duties as required

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS

  • Previous experience in a sales and customer service environment
  • Ability to work flexible hours including evenings, weekends, and some holidays
  • Proficient in Microsoft Word, Outlook, and Excel
  • Previous experience operating a cash register computer system

Please send your resume to srennie@riocan.com and indicate in the subject line that you are applying to the Full-Time Customer Service Representative position.            

We want to thank all applicants for considering this position.  We will only contact applicants who qualify for the position.

RioCan brings together smart, talented people from diverse backgrounds, and creates spaces where we can all prosper.  People are at the core of who we are, and we respect that they have taken all kinds of paths to get here.

We are committed to creating an environment in which all employees are valued, included, and empowered to do their best work and bring great ideas. We value different voices and perspectives, and appreciate that unique backgrounds and identities make our organization stronger.

RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process please let us know and we will be happy to work with you to meet your needs.