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Summary

POSITION OVERVIEW

Reporting to the Director, Business Solutions and Data Services, the Microsoft 365 Solutions Specialist is responsible for working with internal business customers, Product Managers/Owners, and other key stakeholders in requirements gathering and reviews. The role will analyze and translate business, information and technical requirements into solutions to achieve business objectives. Responsible for developing enterprise level solutions that integrate across applications, systems and platforms.

JOB DETAILS

  • Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both the Business and IT.
  • Mapping business requirements and business processes to solution design in Microsoft 365 Power Platform, Microsoft .Net, Azure, Robotic Process Automation technologies.
  • Perform day-to-day 3rd level technical support, and/or coordinate issue resolution with support venders or other IT teams.
  • Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.
  • Create test strategies and test plans to ensure data integrity, accuracy and completeness.
  • Coordinate and participate in discussions with the business and IT Teams regarding any changes required to the business and/or system requirements.
  • Assist project leads with project issues and risk, milestone tracking, work coordination, etc.

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS

  • Bachelor’s degree in Computer Science, Information Systems, or related degree.
  • Minimum of 7 to 10 years professional experience in a multi-platform IT environment and in business process improvement.
  • Client facing experience and ability to demonstrate exceptional communication skills.
  • Skilled at understanding and eliciting client business challenges, and documenting high-level requirements including creating and running demos, presentations, prototype, proof of concepts.
  • Skilled at understanding and eliciting client business challenges, and documenting high-level requirements including creating and running demos, presentations, prototype, proof of concepts.
  • Expert level with application development using the Microsoft stack technologies (e.g. .NET, .Net Core, ASP.Net, MVC, Azure, SQL Server).
  • Experience with Azure development would be an asset.
  • A demonstrated ability to work effectively with minimal supervision and in a team environment.

RioCan brings together smart, talented people from diverse backgrounds, and creates spaces where we can all prosper.  People are at the core of who we are, and we respect that they have taken all kinds of paths to get here.

We are committed to creating an environment in which all employees are valued, included, and empowered to do their best work and bring great ideas. We value different voices and perspectives, and appreciate that unique backgrounds and identities make our organization stronger.

RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process please let us know and we will be happy to work with you to meet your needs.