System Solution Analyst- Data Service

Toronto, ON

Reporting to the Manager Data Services - Decision Support (BI) solutions, the System Solution Analyst will continuously evaluate reporting system needs, and design, develop, streamline and automate reporting processes.  The System Solution Analyst will work across all business departments, source systems owners and support vendors to ensure that current applications meet the service levels. This includes evaluating existing reporting, analytics and BI platforms, and coming up with recommendations and migration plan based on company requirements and business growth.


  • Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.
  • Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.
  • Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.
  • Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.
  • Develop and modify the infrastructure and architecture of the platform, from model management to data integration.
  • Advise and provide support to data managers, other system owners and to the database management technical staff.
  • Work with Application support vendors, users, and source system experts to establish data governance, and resolve any data quality issues or technical problems related to data integration.
  • Create test strategies and test plans to ensure data integrity, accuracy and completeness.
  • Coordinate and participate in discussions with the business and Solution Architect regarding any changes required to business and/or system requirements.
  • Assist project leads with project issues and risk, milestone tracking, work coordination, etc.

Qualifications & Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related degree.
  • Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.
  • Solid experience with SQL Server:
    • Advanced Analytics
    • MS SQL Server Data Platform: SSIS, SSAS, SSRS / SharePoint
    • Data Warehouse / Tabular or Cube / Reports
    • Solid understanding of SQL Server DB including Stored Procedures, Functions, Execution plan and Database administration
    • Solid understanding of Kimball’s Data Warehousing architecture
    • ETL experience with SSIS
  • Excellent analytical and problem solving skills.
  • In depth knowledge of everything related to data, data profiling, and data integration.
  • Experience in vendor management and fostering effective partnerships with vendors.
  • Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences.
  • Helpful for this role: Power BI and Data Modeling.


RioCan is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. We ask that Applicants make their needs known in advance.  


Our head office is located in the heart of Toronto at 2300 Yonge Street with our total staff numbering 700.

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Life at RioCan

Life at RioCan

At RioCan, we thrive in a positive and dynamic environment. It’s fast paced, bubbling with life and enthusiasm and at the same time flexible to implement your own ideas and suggestions; offering you the potential to solve issues fast without the common bureaucratic impediments of a large organization.

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