Property Manager

Edmonton, AB

Reporting to the Regional Director, Operations, Edmonton this position will be responsible for all aspects of managing a portfolio of properties


  • Manage the accounts receivable process.
  • Monitor and follow up on rent collections and arrears on regular basis.
  • Ensure timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews, defaults and bailiffs.
  • Authorize all accounts payable and ensure timely payment of all invoices.
  • Prepare annual operating budget(s) for review and approval by senior property management staff.
  • Monitor, analyze and report on monthly budget variances.
  • Oversee the preparation of various financial reports pertaining to variance analysis, vacancy rates, rent roll review, retail sales analysis and other relevant reporting information.
  • Ensure financial records and statements are current.
  • Liaise with various corporate departments and other parties regarding property management issues.
  • Work with Accounting, Revenue Control, Accounts Receivable and Tax Departments in effectively resolving tenant issues and disputes regarding rent, adjustments, etc.
  • Liaise with the Leasing Department to arrange new and renewal leases, showing vacant units to prospective tenants.
  • Monitor tenant compliance with lease agreements and resolves problems and concerns.
  • Advise Leasing Department management of unstable tenancies.
  • Solicit tenders and acquire contracts for landscaping, snow removal, cleaning, preventative maintenance and mechanical and vehicular equipment for assigned properties.
  • Oversee the execution of third party contracts.
  • Solicit tenders and coordinate construction of all tenant retail units for assigned properties.
  • Liaise with the Construction Department on all landlord construction projects, monitor progress and follow up on successful completion.
  • Conduct regular site visits to assess condition of properties and to ensure that maintenance, cleaning and housekeeping functions are performed according to standards.
  • Identify and address issues and problems relating to life safety, liability and potential negligence situations that could impact RioCan, its contractors, tenants and / or customers.
  • Confer with Maintenance Supervisor / Operations Manager on property issues and recommend improvements to properties, as required.
  • Manage tenant initiatives related to insurance / risk management, legal issues, and environmental and energy conservation programs. Coordinate their implementation with involved parties.
  • Conduct long-term planning to accommodate structural, environmental, system, equipment and furnishing repairs, replacements and enhancements.
  • Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, newsletters and by being accessible and providing timely and effective service and response to enquiries and requests.
  • Ensure that RioCan’s Health and Safety policies are routinely assessed at the property level.
  • Handle complaints and concerns in a prompt, appropriate manner.
  • Other duties / projects as required.


  • Completion of College Diploma or Certificate Program in Business Administration
  • Must have a valid Alberta Real Estate License
  • Minimum 5 to 7 years previous relevant experience
  • Proven experience in property management / administration within a retail environment
  • Experience with commercial condominiums is an asset
  • Strong financial management skills
  • Strong focus on delivering results and providing exceptional tenant service
  • Excellent verbal and written communication
  • Proven people management abilities
  • Proficient in Word, Excel and Outlook
  • Experience with JD Edwards is an asset



Our head office is located in the heart of Toronto at 2300 Yonge Street with our total staff numbering 700.

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Life at RioCan

Life at RioCan

At RioCan, we thrive in a positive and dynamic environment. It’s fast paced, bubbling with life and enthusiasm and at the same time flexible to implement your own ideas and suggestions; offering you the potential to solve issues fast without the common bureaucratic impediments of a large organization.

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